
Product Related
Our products are designed for a variety of outdoor environments, including camping, hiking, RV travel, emergency backup power, etc. Whether it is a short trip or a long-term wilderness adventure, it can provide a reliable solar power supply solution
Yes, cloudy or rainy days will affect the charging speed, but our high-efficiency solar panels can still work in low-light conditions. It is recommended to charge in advance when there is plenty of sunlight and use a portable power supply to store the power.
Most OfNobility solar products have an IP65/IP67 waterproof rating, which is rain and splash proof, but it is not recommended to be fully immersed in water. Please check the product description for specific waterproof performance.
Orders and Delivery
Where do you deliver in the United States?
We cover all 50 states, including Alaska and Hawaii.
After shipment, you will receive an email with the logistics tracking number, and you can check the latest status through the USPS, UPS or FedEx official website.
If the order has not been shipped, you can contact customer service to try to modify or cancel it. Orders that have been shipped must follow the return process.
Technical Support and After-Sales
Please check the manual or visit the Help Center for self-checking. If the problem is still not solved, please email or Whatsapp and provide: order number, product model, fault description + photos/videos
Yes! We provide detailed video tutorials and PDF guides covering installation, charging, storage and other operations.